Primark set to axe around 400 jobs in UK store management overhaul

·3 min read

Around 400 jobs are set to be axed across fast fashion chain Primark’s UK stores as the group looks to overhaul its retail management team.

The retailer, which is owned by Associated British Foods, has launched a consultation with staff as part of plans to simplify its UK store retail management structure.

It said the move aims to “provide clearer accountability, greater flexibility and more management support on the shop floor”.

While it is creating a new management level role as part of the move, it also stripping out other roles and expects the changes to leave it with around 400 fewer retail managers.

Primark, which employs 29,000 staff in total across 191 stores in the UK, expects the consultation to take place over the next couple of months.

Kari Rodgers, Primark retail director for the UK, said: “The changes we’re proposing will deliver a simplified and more consistent management structure across all of our stores, provide more opportunities for career progression and offer greater flexibility.

“We are now focused on supporting our colleagues who are affected by these proposed changes and will be going through the consultation process.”

A Primark sign (Lewis Stickley/PA)
A Primark sign (Lewis Stickley/PA)

Details of the job cut plans came as Primark revealed it had seen a hit to recent trading as the Omicron variant of coronavirus kept shoppers away from stores.

The group said Primark’s UK like-for-like sales were 10% lower in the 16 weeks to January 8 when compared with pre-pandemic levels two years ago, with so-called shopper footfall hit by the rapid rise in Omicron cases.

But AB Foods said shopper numbers and trading had since improved as Omicron fears ease and added that like-for-like sales were higher when compared with a year earlier, when stores were shut due to lockdown measures.

John Bason, finance director at the group, told the PA news agency: “Omicron caused a dip in the road for Primark in the UK and Ireland.

“We’ve already seen weeks bouncing back from that here, but elsewhere in Europe this will take a little longer as they are not quite at peak Omicron is some countries.”

Total group-wide Primark sales were 36% ahead year-on-year, it added.

AB Foods said supply chain problems had begun to ease since last autumn, although it is still seeing some delays at ports and with shipments.

The group is offsetting higher costs by slashing store operating costs and overheads.

Mr Bason also told PA that Primark “will not raise prices” despite the surge in costs and will therefore find savings elsewhere in the business.

However, he said the “situation is different” in its grocery operation, as the finance boss highlighted soaring commodity costs which have affected key ingredients such as wheat.

Primark said it expects sales to be “significantly” higher year-on-year between now and April, with all its stores open.

“It is difficult to predict future trading conditions with certainty, but we have seen an encouraging improvement in footfall in the UK and Ireland as the disruption from Omicron reduces,” the group said.

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