Outlook on the SaaS Customer Relationship Management (CRM) Global Market to 2025 - Increasing Adoption of Cloud-Based Offerings is Driving Growth - ResearchAndMarkets.com

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The "Global SaaS Customer Relationship Management (CRM) Market 2021-2025" report has been added to ResearchAndMarkets.com's offering.

The publisher has been monitoring the SaaS customer relationship management (CRM) market and it is poised to grow by $44.17 billion during 2021-2025 decelerating at a CAGR of about 14% during the forecast period.

The report on SaaS customer relationship management (CRM) market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by the increasing adoption of SaaS CRM by SMEs and the increasing adoption of cloud-based offerings.

The SaaS customer relationship management (CRM) market analysis include end-user segment and geographic landscape. This study identifies the increasing adoption of SaaS CRM by media sector as one of the prime reasons driving the SaaS customer relationship management (CRM) market growth during the next few years.

Companies Mentioned

  • Adobe Inc.

  • Fujitsu Ltd.

  • International Business Machines Corp.

  • Microsoft Corp.

  • Oracle Corp.

  • Sage Group Plc

  • Salesforce.com Inc.

  • SAP SE

  • SugarCRM Inc.

  • Zendesk Inc.

The report on SaaS customer relationship management (CRM) market covers the following areas:

  • SaaS customer relationship management (CRM) market sizing

  • SaaS customer relationship management (CRM) market forecast

  • SaaS customer relationship management (CRM) market industry analysis

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Key Topics Covered:

1. Executive Summary

  • Market Overview

2. Market Landscape

  • Market ecosystem

  • Value chain analysis

3. Market Sizing

  • Market definition

  • Market segment analysis

  • Market size 2020

  • Market outlook: Forecast for 2020 - 2025

4. Five Forces Analysis

  • Five forces summary

  • Bargaining power of buyers

  • Bargaining power of suppliers

  • Threat of new entrants

  • Threat of substitutes

  • Threat of rivalry

  • Market condition

5. Market Segmentation by End-user

  • Market segments

  • Comparison by End-user

  • Retail - Market size and forecast 2020-2025

  • BFSI - Market size and forecast 2020-2025

  • Manufacturing - Market size and forecast 2020-2025

  • Telecom and IT - Market size and forecast 2020-2025

  • Others - Market size and forecast 2020-2025

  • Market opportunity by End-user

6. Customer landscape

7. Geographic Landscape

  • Geographic segmentation

  • Geographic comparison

  • North America - Market size and forecast 2020-2025

  • Europe - Market size and forecast 2020-2025

  • APAC - Market size and forecast 2020-2025

  • South America - Market size and forecast 2020-2025

  • MEA - Market size and forecast 2020-2025

  • Key leading countries

  • Market opportunity by geography

  • Market drivers

  • Market challenges

  • Market trends

8. Vendor Landscape

  • Vendor landscape

  • Landscape disruption

9. Vendor Analysis

  • Vendors covered

  • Market positioning of vendors

  • Adobe Inc.

  • Fujitsu Ltd.

  • International Business Machines Corp.

  • Microsoft Corp.

  • Oracle Corp.

  • Sage Group Plc

  • Salesforce.com Inc.

  • SAP SE

  • SugarCRM Inc.

  • Zendesk Inc.

10. Appendix

  • Scope of the report

  • Currency conversion rates for US$

  • Research methodology

  • List of abbreviations

For more information about this report visit https://www.researchandmarkets.com/r/pq757y

View source version on businesswire.com: https://www.businesswire.com/news/home/20210415005429/en/

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