North Perth launches public alert notification service

·2 min read

NORTH PERTH – Voyent Alert, a public alert notification service, has been launched in North Perth.

It is a multi-purpose notification service that will be used to communicate important information to residents. During local emergencies, it will provide trusted, timely and accurate information.

Notifications will be sent for critical events like floods, boil water advisories, and public safety notices, as well as day-to-day communications such as road closures and garbage and recycling updates.

Voyent Alert allows for self-enrolment by any member of the public. No personal information is requested at the time of registration except a postal code. Registrants can choose to receive notifications by email, text message, or phone call by installing the app from Apple App Store or Google Play, or by visiting

No usernames or passwords are required. In most cases, the registration process is complete in under a minute.

“You can choose which type of alerts you want to receive for multiple locations in North Perth so you can have your home, work school, childcare and you would receive notifications if there were an emergency near that location,” said Mark Hackett, manager of environmental services.

Coun. Allan Rothwell asked Hackett how this fits into the budget.

He said under the emergency declaration Mayor Todd Kasenberg asked staff to look into an emergency notification system.

Rothwell asked whether funds from the pandemic relief funding were available.

“That was my expectation all along,” said Kasenberg. “This was raised quite early in the pandemic so it has taken a little while to get us to this point. My expectation is this would be funded through funds that are available to us through emergency recovery.”

“I agree this is a good program. Thank you,” said Rothwell.

Coun. Julie Behrns asked whether an employee would be dedicated to the task of entering information into the system.

Hackett said three staff members have been trained to use the system.

“We’ve had two training sessions on how to do the alerts so it would be one of us that would be involved in putting out an alert,” he said. “We’re hoping that we don’t have to use it very often, that it’s just an emergency type of thing – it would not be the only way we would inform people.

“It’s just another tool in our tool kit of how we would make people aware.”

The first-year costs including training and set up are $8,000 plus HST. The municipality has the option to continue the contract for an additional four years at $7,000 plus HST annually.

For questions or assistance with registering for Voyent Alert, please contact Jennifer Beirnes at 519-292-2067 or

Colin Burrowes, Local Journalism Initiative Reporter, Listowel Banner