NordVPN review 2022: How good is it for security and streaming?

We tested all of features available on this popular tool (The Independent)
We tested all of features available on this popular tool (The Independent)

Virtual private networks, or VPNs, as they’re more commonly known, have been growing in popularity over the past decade thanks to the rise of streaming services and location-restricted content. VPNs aren’t just for Silicon Valley techies or security engineers anymore, and providers have taken aim at the mainstream market.

Since launching in 2012 with just one server, NordVPN has emerged as one of the market leaders, gaining a mainstream following. Today, the company has 5,300 servers in 60 countries, with over 14 million users.

NordVPN operates out of Panama, which has no data retention laws, and the provider runs a strict no-logging policy, so none of your online activity will be saved or sold off to the highest bidder.

With hundreds of VPNs out there, you might be struggling to whittle them all down. To help you out, we’ve rounded up our top picks in our guide to the best free VPNs and the best VPNs – in which NordVPN makes an appearance.

But how good is it really? We decided to put NordVPN through its paces to find out. We checked out its features; tested its reliability when trying to access region-specific streaming services; trialled server speeds; looked at the overall user experience; considered its privacy credentials and more. Here’s our in-depth review.

Read more:

NordVPN: From £2.49 per month, Nordvpn.com

 (NordVPN)
(NordVPN)
  • Number of servers: More than 5,300

  • Server locations: More than 80 servers in 60 countries

  • Devices supported: Up to six

  • Operating systems supported: Windows, Mac OS, Linux, iOS, Android and Android TV

Price

Let’s be frank – NordVPN isn’t cheap. It’s one of the more expensive platforms out there, and you can only use up to six devices at once. Yet its feature set still elevates it to being one of the best VPNs around.

Prices change all the time thanks to various different promotions. At the time of writing, NordVPN costs £59.76 for the first two years when you sign up, which works out to about £2.89 per month – that’s the cheapest possible price at the moment. You’ll then pay £73.08 for every following year.

If you sign up for the one-year plan, you’ll pay £43.08. That works out to around £3.59 a month. If you just want to pay on a monthly basis, it will cost you £8.79 a month. While it’s expensive, it’s still cheaper than ExpressVPN. There’s also a 30-day free trial available if you just want to take it for a spin before committing.

Saying that, we currently have discount codes available specifically for NordVPN, and this discounts the price considerably.

Privacy

NordVPN has all the security features you’d expect from a good VPN provider, including AES-256 encryption. It supports connections over NordLynx – the company’s own WireGuard-based protocol – as well as OpenVPN. These are essentially two high-security protocols for establishing a secure, encrypted tunnel between the NordVPN client and the server of your choice. By default, NordVPN uses the recommended protocol, but you can change this in the settings. You can also install the VPN on your router.

Read more: IPVanish is a fast and secure VPN for lag-free gaming

On top of that, there’s a nifty in-built kill switch that is turned on by default. This blocks your device from accessing the internet if your connection drops, acting as the final line of defence so that your data is never exposed.

But while those features are pretty standard nowadays, NordVPN is packed with a whole bunch of more advanced additions that give it an edge over its competitors. It even has a feature called Double VPN, which essentially passes your traffic through two VPN servers instead of one.

Want to up the security a step further? NordVPN also lets you route your internet activity through a VPN server and then through the Onion network. With this feature, you’re able to access the Onion network without having to use The Onion Router (Tor).

If you don’t know. what Onion is, you’ve most likely heard of it in the context of the dark web, facilitating illegal activity. But the Tor browser was also what Edward Snowdon used to leak NSA documents, and he recommended everyone used the Tor browser to maintain their anonymity.

There are dedicated servers for P2P torrenting – something that many VPN providers don’t include in their subscription packages. When we tried it out, we got the exact same download speeds as our regular internet provider. The company also offers a dedicated IP address – a service that’s ideal for corporate users. It costs an additional £48.33 a year.

Read more: Best antivirus software for protecting your devices

One really underrated feature which many other VPN providers don’t have is the pause function. If you’re as forgetful as us, chances are you’ve left your VPN on at some point while streaming, and then got confused when you’ve tried to access Amazon and you’ve ended up on the German site. But with NordVPN’s feature, we were able to pause the VPN for up to an hour and then have it turn back on once we had finished shopping. It’s simple but incredibly convenient.

Logging

If you‘re concerned about how private your internet traffic is, we wouldn’t worry too much. NordVPN was the first major provider to put itself under the microscope with an independent no-logs audit, first in 2018 and then in 2020. PricewaterhouseCoopers found that NordVPN took no logs of your connection data or your usage data, so incoming and outgoing IP addresses, connection data, choice of VPN server, as well as the websites customers visited and files downloaded were all kept private.

In June 2021, the company underwent an independent security audit of its service. While it found one high-severity flaw and medium to low importance bugs, they didn’t pose a data leak problem, with NordVPN mitigating the issues after the audit had been completed.

Performance

The desktop application isn’t the most visually appealing thing we’ve seen, nor the most straightforward. The map on the right can get a bit confusing to navigate and takes up a huge amount of screen real estate compared to the country list on the left. We found ExpressVPN’s user interface far simpler, especially for beginner users.

Read more: 10 best high-end laptops for great performance

That said, there are features that we touched on above that we really liked. The pause button is really easy to get to, you can easily search for servers in the menu and things like the kill switch are already set up, so you don’t need to fuss. The surface-level interface is just simple enough for pure streaming users, and the advanced tools are hidden away in preferences.

Another feature we’re big fans of in the user interface is the handy presets that appear above the server list. You get presets designed for speed, browsing and downloading. You can also design your own presets for whichever situation – settings include your choice of protocol, server and more. It’s a feature reserved for the Mac app at the moment, but hopefully it’ll come to the brand’s other platforms in the near future.

Speaking of speed, how fast is NordVPN? We ran the “quick connect” UK server through a speed test and found that it was about 10 per cent slower than our normal connection in terms of download speeds. Connecting to the US server was about 12 per cent slower. That’s still pretty darn snappy.

NordVPN for Netflix

While it isn’t technically illegal to use a VPN to stream geo-restricted content on Netflix and other streaming platforms, it does go against most streaming services’ terms of service, including Netflix. That said, NordVPN should technically work great for streaming because it runs obfuscated servers, meaning whenever you access geo-restricted content from a streaming service, the fact you’re using a VPN is masked.

Read more: 9 best video doorbells for upgrading your home security system

We tried NordVPN on a few different devices and with various different streaming services and it performed admirably. We were able to unblock American Netflix without any issues on our iPhone, Mac and Windows laptop, simply by hitting the United States server. Speeds were still fast, without any annoying buffering.

NordVPN for Prime Video, Disney+ and Hulu

We were also able to access Disney+ and Prime Video from the UK our Mac, Windows laptop and iPhone devices. The American streaming service Hulu also worked on our iPhone, but we ran into a brick wall trying to access the service through the browser – funnily enough, we got a Fastly error after logging into the site.

Overall, streaming worked like a charm, and we didn’t have to jump servers trying to find one that would work with our streaming service of choice. Speeds were decent too – we didn’t experience any issues with buffering on either platform.

Support

NordVPN has 24-hour live chat support, which can be accessed through the provider’s website. There was no live chat in the mobile app, but we were able to send a message through the contact us button located inside the app settings.

NordVPN’s support staff were extremely responsive. There was only one person in the queue in front of us, so we only had to wait a couple of minutes to speak to a human. And speaking of humans, you may not need one – the chatbot is surprisingly thorough, providing answers to anything we could throw at it. Chances are, you’ll be able to figure out what you need to do just by talking to the robot. We just wish it was available via the mobile apps.

The verdict: NordVPN

NordVPN is one of the most feature-packed VPNs on the market right now – you get all the regular encryption and security features, but also some more advanced settings like access to The Onion Network, “Double VPN” and lots more.

We particularly liked the presets on the Mac app but thought that the user interface could have been a little less cluttered – especially the map. For streaming users, NordVPN was able to unblock all the Netflix, Disney+ and Amazon Prime Video content we could ever want, it just had a few issues with Hulu. And the fact that we didn’t have to jump servers trying to find one which worked with our streaming service of choice – thanks to that obfuscated server functionality – was incredibly helpful.

While NordVPN might not be the cheapest platform, costing a fair bit for just six devices, it works hard for that price tag. Speeds are fast, connections are quick, and it just does what it says on the tin. It’s well rounded and will serve any type of user well.

Buy now

Voucher codes

For the latest discounts on NordVPN and other tech offers, try the links below:

For more, why not check out our round-up of the overall best VPNs and our guide on the best free VPNs