With COVID-19 cases surging in Ontario, the provincial government announced on Wednesday that starting this Saturday, indoor venues with a capacity of more than 1,000 people will have to cut their capacity limit to 50 percent.
The decision has major implications for Maple Leaf Sports and Entertainment (MLSE), the corporation that owns both the Toronto Maple Leafs and Toronto Raptors, as both teams find themselves in the middle of their respective seasons. With MLSE now having to limit fan attendance at future events, some fans who had previously bought a ticket may no longer be able to attend.
The way MLSE has decided to navigate this issue is to refund all non-season seat holders and secondary market ticket buyers, while dividing all season-ticket members into two groups, allowing a fair opportunity to attend games for both.
With this being the holiday season, short notice for cancellations was met with anger and disappointment from fans who suddenly couldn't attend the upcoming event they were looking forward to.
I had 3 tickets for the Raptors game this Saturday(Christmas present for my nephew) and they have been cancelled in the Ticketmaster app. No contact at all from MLSE or the Raptors.
— scott morrison (@tscottmo) December 16, 2021
— Christine Binder (@thatchrisbinder) December 16, 2021
MY LEAFS TICKETS GOT CANCELLED OH MY GOD
— siera loves daniel (@T4LKSOSWEET) December 16, 2021
— go get it 4🖤 (@Sammy_Fakh) December 16, 2021
My @MapleLeafs tickets for the game against the @StLouisBlues on Thursday, December 23rd just got cancelled! ☹️ 😢 😔
I was so excited to watch my buds play @mriles4 @wmnylander @91Tavares @AM34 @Marner93
🤬 #OmicronVariant #LeafsForever #leafs #leafsnation #wrong50percent pic.twitter.com/ai9kAJT9vv
— Andrew Nielsen ♿️⬇️🏢 (@AndrewONielsen) December 16, 2021
Your solution is to cancel tickets on the sly without sending ANY communication? Thanks pic.twitter.com/VfbTVrTTVG
— Kasia (@kaatatonic) December 16, 2021
The new rules will certainly impact a lot of holiday plans this year.
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