The novelty of online shopping and digital payments has worn off to some degree, but both industries are still growing quickly. Cash accounted for 21% of in-store payment volume in 2020, but that figure will fall to 13% by 2024, according to WorldPay. Similarly, online sales accounted for just 18% of total retail sales in 2020, but that figure will rise to 24% by 2025, according to eMarketer.
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