Reuters
The new head of Boeing's troubled commercial airplane unit said the U.S. planemaker faces a "pivotal moment" as it works to boost quality and address significant concerns from regulators and airline customers after a panel flew off a 737 MAX 9 jet in January. "This is a pivotal moment for us, and we have serious work ahead to build trust and improve our operations," said Stephanie Pope, who was named president and CEO of Boeing Commercial Airplanes on Monday, in an email to employees seen by Reuters. Pope was named chief operating officer in December and retains the title after holding a wide range of prior jobs at Boeing.