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Partnerships Like the Amazon-Kohl's Deal Just Might Save Brick-and-Mortar Retailing

Partnerships Like the Amazon-Kohl's Deal Just Might Save Brick-and-Mortar Retailing

Two years ago, department store retailer Kohl's (NYSE: KSS) and e-commerce giant Amazon (NASDAQ: AMZN) expanded a curious partnership. On the other hand, the agreement potentially positioned Kohl's as no more than an uncompensated customer service agent for the ruler of online shopping.