Latest Insight Suggests On-Time Performance May Come at a Price as Capacity Rebuilds
CHICAGO, January 20, 2022--(BUSINESS WIRE)--OAG, the world’s leading provider of travel data and insight, has revealed the most punctual airlines and airports in North America as part of its annual Punctuality League 2022. Three U.S. carriers ranked among the most punctual Mega Airlines in the world, including Delta Air Lines (15), American Airlines (25) and United Airlines (30). *
Several low-cost carriers (LCCs) ranked among the top 10 North American Airlines, including Southwest and JetBlue. Hawaiian Airlines kept its first-place ranking among U.S. airlines for a seventh-straight year, and Atlanta Hartsfield-Jackson International Airport ranked as the third most punctual U.S. Airport (see tables below for top 10 rankings).
While on-time performance (OTP) has improved, near-term capacity remains volatile. In December of 2021 there were 17.5% fewer flights scheduled in North America than in December 2019. Capacity continued to be cut in early 2022 as airlines worked to manage available resources and crew during the Omicron wave.
The annual OTP data coincides with the release of OAG’s latest insight report, The Price of On-time Performance, Are We Willing to Pay the Price?, which raises questions about the role of the embedded industry KPIs as capacity rebuilds.
"Over the last two years, airlines had to cut their networks, reduce fleet sizes, furlough staff and navigate COVID variants. Recovery will come at a greater price in 2022 unless airlines balance operations with available resources and staff," said John Grant, Senior Analyst at OAG.
Given the current market fluctuation, OAG’s insight report highlights several challenges to accelerate the rebuild and maintain strong OTP as capacity improves in 2022:
Infrastructure Investment: Rethinking key operational aspects, like airport designs, terminals and schedules to maintain the strong on-time performance.
Aircraft Productivity: Maximizing aircraft utilization to remain profitable by optimizing fleet, crew and airport locations.
Connecting Traffic: Analyzing traffic flows, schedules and connecting times on a near daily basis helps ensure connections are effective for travelers, marketable across various booking channels and operationally effective for airlines.
TABLE 1: TOP 10 MOST PUNCTUAL U.S. AIRLINES
Delta Air Lines
Frontier Airlines Inc.
Allegiant Air LLC
JetBlue Airways Corporation
TABLE 2: TOP 10 MOST PUNCTUAL U.S. AIRPORTS
Charlotte Douglas Intl
Detroit Metropolitan Wayne County
Atlanta Hartsfield-Jackson Intl
Myrtle Beach Intl
Minneapolis-Saint Paul Intl
Download the full report for more insights from OAG’s Punctuality League 2022.
*Punctuality League 2022 Ranking Criteria
Airlines and airports continued to face severe challenges in 2021, with operations at a fraction of what they were pre-COVID. Given this, OAG released an abridged version of the Punctuality League 2022. For airlines and airports ranking outside of the Top 50, OTP performance could be out of context in relation to operational capacity and would not reflect performance fairly.
Top 50 Airlines: From a pool of the Top 250 Airlines by ASKs in 2021, OTP rankings are based on those with 80% or more/higher status coverage.
Top 50 Airports: By departing seats, with a minimum threshold of 2.5M departing seats annually, OTP rankings are based on those with 80% or more/higher status coverage.
OAG is a leading global travel data provider that has been powering the growth and innovation of the air travel ecosystem since 1929. Headquartered in the UK, OAG has global operations in the USA, Singapore, Japan, Lithuania and China. For more information, visit: www.oag.com and follow us on Twitter: @OAG Aviation.
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Chrissy Azevedo, Corporate Ink for OAG