Yahoo Movies Cannes Film Festival Gives Update On Early Ticketing Problems
The Cannes Film Festival, which gets underway this week, has given an update following complaints from journalists Monday about online ticketing issues.
The festival said that difficulties “are very likely due to acts aimed at saturating the site with ticket requests, thus preventing festival-goers from accessing it.”
More from Deadline
Why Deadline Can’t Publish Our Magazine Interview With Cannes Film Festival Head Thierry Frémaux
What Makes Tom Cruise's Star Shine So Brightly? Directors Share Their Insights - Cannes Disruptors
Earlier in the day, festival head Thierry Frémaux had told journalists at a press event that the festival was experiencing attacks by online bots, which could be part of the problem.
The festival has also added a portal (click here) where journalists can “more easily access online bookings.”
Below is the festival’s statement.
The technical difficulties met this morning on the online ticketing service are very likely due to acts aimed at saturating the site with ticket requests, thus preventing festival-goers from accessing it.
We are currently working on fixing the problem.
Meanwhile, in order to allow you to access more easily online bookings, we have just put in place a specific link dedicated to journalists in addition to the old one:
ticketpresse.festival-cannes.com
This link is only accessible for press. You may now log into this address, find your previous bookings and access new ones.
Best of Deadline
NFL 2022 Schedule: Primetime TV Games, Thanksgiving Menu, Christmas Tripleheader & More
TV Cancellations Photo Gallery: Shows Ending In 2022 & Beyond
Sign up for Deadline's Newsletter. For the latest news, follow us on Facebook, Twitter, and Instagram.
